Outage in Zapier

Zapier Agent returning 500 error

Resolved Minor

May 15, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where Zapier Agents is unable to load and returning a 500 error. Our Engineering team is actively investigating this issue, and we will keep this status page updated as we learn more insights into the issue. We really appreciate your patience while we work through this!

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/15/2025 09:12PM

The previously reported issue where Zapier Agents were experiencing a 500 error has been resolved. Our Engineering team has successfully addressed the problem, and all systems are now operating normally. We appreciate your patience and understanding during this time. If you continue to experience any issues, please reach out to our support team.

MONITORING 11 months ago - at 05/15/2025 06:54PM

We have identified the cause of that issue with Agents and MCP not loading, and have pushed a fix. We are currently monitoring our update to confirm that it has resolved this issue.

We will follow up here with more updates once we have confirmed that this issue issue is resolve.

Thanks again for your patience!

INVESTIGATING 11 months ago - at 05/15/2025 06:33PM

We are currently investigating an issue where Zapier Agents is unable to load and returning a 500 error.

Our Engineering team is actively investigating this issue, and we will keep this status page updated as we learn more insights into the issue.

We really appreciate your patience while we work through this!

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