Outage in Zapier
Google SSO Login Failures
Resolved Minor
May 06, 2026 - Started about 17 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Zapier experienced a 2.4-hour outage affecting Google single sign-on (SSO) login functionality, preventing users from authenticating with their Google accounts. Users with existing active sessions and running automations were not impacted, and alternative login via username and password remained available. The issue was resolved by rolling back a recent website update that caused the SSO failures.
We are currently investigating an issue impacting Google single sign-on (SSO). Users attempting to log in to their zapier.com account using Google SSO may be unable to authenticate at this time.
Impact
All users are affected when using Google SSO. Login via username and password remains available, and users with active sessions are not impacted. Running automations continue to operate normally.
Current Status
Our engineering team is actively investigating the root cause. Initial efforts are focused on reviewing Google SSO configuration, credentials, and related environment variables. Relevant teams have been engaged and are working to identify and resolve the issue as quickly as possible.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 17 hours ago - at 05/06/2026 09:20PM
Monitoring: Google SSO Login Failures
We have identified the issue impacting Google single sign-on (SSO) and have rolled back a recent website update as part of our mitigation efforts.
Impact
Users may have experienced failures when attempting to log in with Google SSO. Login via username and password remained available, and users with active sessions were not impacted. Running automations continued to operate normally.
Current Status
We are now monitoring the results of the rollback and are seeing signs of recovery. Our team will continue to observe system performance to ensure stability.
We will provide further updates if any additional issues arise or once the incident is fully resolved.
INVESTIGATING
about 17 hours ago - at 05/06/2026 08:57PM
We are currently investigating an issue impacting Google single sign-on (SSO). Users attempting to log in to their zapier.com account using Google SSO may be unable to authenticate at this time.
Impact
All users are affected when using Google SSO. Login via username and password remains available, and users with active sessions are not impacted. Running automations continue to operate normally.
Current Status
Our engineering team is actively investigating the root cause. Initial efforts are focused on reviewing Google SSO configuration, credentials, and related environment variables. Relevant teams have been engaged and are working to identify and resolve the issue as quickly as possible.
We will provide further updates as more information becomes available.
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