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Outage in Zapier

Re-occurance of 'Object of type datetime is not JSON serializable' across apps.

Resolved Minor
May 19, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an re-occurance of a previously issue causing some API responses to fail with the error: "Object of type datetime is not JSON serializable." Please do not hesitate to reach out to us if you experience further issues. Please contact our Support Team here: https://zapier.com/app/get-help

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RESOLVED 11 months ago - at 05/20/2025 12:25AM

The incident re-commenced at 10:44 PM UTC and was resolved by 00:06 AM.

During this period, users would have experienced failures and errors in many of their Zaps across several apps. The specific error message displayed was "Object of type datetime is not JSON serializable."

Fortunately, this issue has been addressed and resolved completely. Now, the errored tasks are being replayed, and no additional action is required. We're pleased to inform you that there has been no data loss associated with this incident. All tasks are securely being replayed, and it is expected that future runs will not encounter any similar issues.

We understand the inconvenience caused during this period. If you still experience issues, we encourage you to contact our Support Team through this link: https://zapier.com/app/get-help

We appreciate your patience during this time. Thank you.

INVESTIGATING 11 months ago - at 05/19/2025 10:44PM

We're currently investigating an re-occurance of a previously issue causing some API responses to fail with the error: "Object of type datetime is not JSON serializable." Please do not hesitate to reach out to us if you experience further issues. Please contact our Support Team here: https://zapier.com/app/get-help

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