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Outage in Zapier

Brief Service Disruption

Resolved Major
July 17, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We recently experienced a brief period of elevated error rates affecting our primary database, which resulted in some users seeing 500 errors in the user interface and delays in Zap runs. The issue began at approximately 21:20 UTC and lasted for less than a minute. Our engineering teams responded immediately and the error spike has since subsided. We are continuing to investigate the root cause, which appears related to a recent application migration. All systems are currently operational, but we are monitoring closely for any further issues. If you experienced any errors or delays during this window, no action is required at this time. We will provide further updates as our investigation continues. Thank you for your patience. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

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RESOLVED 9 months ago - at 07/17/2025 11:37PM

We have resolved the issue causing the brief service interruption due internal system stress. Any impacted Zap Runs have been replayed. Please reach out to our support team if you have any questions: https://zapier.com/app/get-help

IDENTIFIED 9 months ago - at 07/17/2025 09:36PM

We recently experienced a brief period of elevated error rates affecting our primary database, which resulted in some users seeing 500 errors in the user interface and delays in Zap runs. The issue began at approximately 21:20 UTC and lasted for less than a minute. Our engineering teams responded immediately and the error spike has since subsided.

We are continuing to investigate the root cause, which appears related to a recent application migration. All systems are currently operational, but we are monitoring closely for any further issues. If you experienced any errors or delays during this window, no action is required at this time. We will provide further updates as our investigation continues. Thank you for your patience.

If you have further questions, please reach out to our Support Team here:
https://zapier.com/app/get-help

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