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Outage in Zapier

Partial Disruption Affecting Instant Triggers

Resolved Major
August 29, 2025 - Started 8 months ago - Lasted about 6 hours
Official incident page

Incident Report

We're aware of an issue potentially affecting a small number of instant triggers, and we are currently investigating it. The issue has started approximately around 05:18 UTC on August 29th, where some hooks have experienced delays or have not been delivered as expected. This has resulted in some Zaps not triggering. We are actively debugging the affected systems and monitoring the number of missed hooks, We apologize for any disruption this may cause and will provide further updates as we learn more. Thank you for your patience while we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/29/2025 04:23PM

We were able to identify the problem related to a delay in instant triggers and applied a fix that has resolved the issue.

We apologize for any inconvenience this may have caused. If you have questions, please contact our support team: https://zapier.com/app/get-help

MONITORING 8 months ago - at 08/29/2025 02:51PM

Our Engineering team has applied a fix and we are currently processing a backlog of instant triggers.
We apologize for any inconvenience this may have caused. If you have questions, please contact our support team: https://zapier.com/app/get-help

IDENTIFIED 8 months ago - at 08/29/2025 12:36PM

Our Engineering has been actively working on resolving the underlying cause and has made some changes leading to several improvements.
We'll continue to update this status page as we learn more. Many thanks for your patience! If you need help or have questions, you can reach us at zapier.com/get-help

IDENTIFIED 8 months ago - at 08/29/2025 10:52AM

The problem has been traced to an internal system, and our engineering team is actively working on a fix. Most triggers are processing as expected, but some may experience delays while we address the underlying cause.

Thank you for your patience while we work to restore normal service.

INVESTIGATING 8 months ago - at 08/29/2025 10:14AM

We're aware of an issue potentially affecting a small number of instant triggers, and we are currently investigating it.

The issue has started approximately around 05:18 UTC on August 29th, where some hooks have experienced delays or have not been delivered as expected. This has resulted in some Zaps not triggering.

We are actively debugging the affected systems and monitoring the number of missed hooks,

We apologize for any disruption this may cause and will provide further updates as we learn more.

Thank you for your patience while we work to resolve this issue.

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