Facebook Business App restrictions

This issue is now resolved. Our team identified the cause and implemented a fix, and the affected apps are now functioning as expected. No action is required on your end, and Zaps should be running normally again.

Thank you for your patience while we worked on this! If you have any questions, please reach out via https://zapier.com/app/get-help.

We are now monitoring this issue as we've seen less tickets in reported cases and a fix has been implemented.

If you continue to see issues, please reach out to our support team at https://zapier.com/app/get-help.

We are currently experiencing widespread issues with our Facebook integrations, including Facebook Lead Ads, Messenger, and Conversions. The root cause has been identified.

Our team is working with Meta to resolve the restriction.

We apologize for the disruption and will provide further updates as soon as we have more information or progress toward resolution.

We are currently investigating an issue affecting our Facebook Lead Ads integration. Users may encounter errors stating: "Apps in dev mode should only access leads submitted from App special roles (testers, developers, admin)." This issue began around 12:00 PM UTC today.

Our engineering team is actively working to determine the root cause.

We will provide updates here as soon as we have more information or a resolution. We apologize for the disruption and appreciate your patience while we work to restore normal service.