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Outage in Zapier

Some parts of Zapier.com are returning 500 errors, Zap runs are not affected

Resolved Major
September 17, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

Zapier is currently experiencing an incident, and the root cause has been identified. It is having a widespread impact. Some notable impacts have been: - The Zap Editor can't be accessed, and no Zaps can be edited at this time - Users on multiple accounts can't swap between them This incident is not impacting hooks and the Zap function remains stable. Thanks for your patience while implementing a fix!

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/18/2025 01:54AM

Our engineering team had deployed a fix and resolved the process that caused the issue. The system should be stable now and users should be able to access the Zap Editor, edit Zaps, and publish their Zaps without errors.

If you have any questions or still encounters similar errors, feel free to reach out to Zapier Support: https://zapier.com/app/get-help.

MONITORING 7 months ago - at 09/18/2025 12:43AM

Our engineering team identified and resolved the process that caused the issue. The system has now stabilized, and normal service has resumed.

We are finalizing outreach to affected customers and will continue to monitor closely. We sincerely apologize for any disruption this caused and are taking steps to prevent recurrence.

If you have any questions, feel free to reach out to Zapier Support: https://zapier.com/app/get-help

INVESTIGATING 7 months ago - at 09/18/2025 12:13AM

Zapier is currently experiencing an incident, and the root cause has been identified. It is having a widespread impact. Some notable impacts have been:

- The Zap Editor can't be accessed, and no Zaps can be edited at this time
- Users on multiple accounts can't swap between them

This incident is not impacting hooks and the Zap function remains stable.

Thanks for your patience while implementing a fix!

source IsDown Possible Outage Indicated by User Reports Reports started 8 minutes before official outage was reported

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