Outage in Zapier

Zapier app is not able to be installed on Shopify

Resolved Minor

September 25, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

We're currently investigating an incident where users are unable to install the Zapier app on Shopify. We'll update this StatusPage once we've identified the issue and begin working to implement a fix. We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/26/2025 04:21PM

The issue causing the error when connecting Shopify to Zapier:

"invalid_request: The redirect_uri is not whitelisted."

has been resolved.

If you continue to experience difficulties, please try the following steps:

1. Log in to your Shopify store.
2. In the same browser window, log in to Zapier.
3. Connect the Shopify app.

INVESTIGATING 7 months ago - at 09/25/2025 02:17PM

We're currently investigating an incident where users are unable to install the Zapier app on Shopify.

We'll update this StatusPage once we've identified the issue and begin working to implement a fix.

We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help

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