Line-items when mapped into Line-items fields are being concatenated

Line items mapped into line-item fields were being concatenated into a single value, rather than remaining as separate items. This affected Zap runs and customer integrations, causing issues with downstream applications such as QuickBooks, Xero, and Google Sheets. Both the editor and live Zap runs were impacted.

Root Cause: The issue was caused by improper handling of JSON templates in our Curlys library, stemming from a recent change in our TypeScript editor library.

Resolution: A fix has been successfully developed, tested, and deployed to production. We are now monitoring the system closely to ensure stability.

We apologize for any disruption this may have caused.

We've been able to identify the root-cause that is causing Line items to be concatenated across the editor and Zap runs. The team is currently actively working on a fix for this issue. We should have an update regarding this within the next 2.5 hours.

We have been able to confirm this may also affect live runs with Line Items being turned to a single string. We're evaluating possible and will update here within the next 1 hour.

We're still investigating the issue with line items and should have an update within the next 30 minutes.

We have noticed reports of an issue with line items being returned as a single string instead of as separate fields that our engineering team is currently investigating.