Outage in Zapier
Agent templates is returning an error
Resolved Minor
January 22, 2026 - Started about 9 hours ago
- Lasted about 2 hours
Incident Report
We're currently experiencing an issue where the agent templates return the following error: "Something went wrong while trying to use this template."
Our team is actively working to identify the root cause and restore full service as quickly as possible. We’ll provide updates as we learn more.
If you have any questions or need assistance, please reach out to our Support team at https://zapier.com/app/get-help
Thank you for your patience while we work to resolve this issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 9 hours ago - at 01/22/2026 02:54PM
We're currently experiencing an issue where the agent templates return the following error: "Something went wrong while trying to use this template."
Our team is actively working to identify the root cause and restore full service as quickly as possible. We’ll provide updates as we learn more.
If you have any questions or need assistance, please reach out to our Support team at https://zapier.com/app/get-help
Thank you for your patience while we work to resolve this issue.
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