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Outage in Zapier

LinkedIn Ads - All Triggers - Missing Webhooks

Minor
January 28, 2026 - Started about 3 hours ago

Incident Report

We are currently investigating an issue affecting the LinkedIn Ads "New Lead Gen Form Response (Sponsored content)" trigger. Customers using this trigger are experiencing delays or failures in their Zaps firing as expected. What's happening: The webhook notifications that power this trigger are not being received, which prevents connected Zaps from executing automatically. What we're doing: Our integrations engineering team is actively investigating the root cause. We've confirmed the issue is isolated to this specific trigger and have ruled out common account-level issues through standard troubleshooting steps. Current impact: Multiple customers have reported this issue. We're working to understand the full scope and timeline for resolution. Next steps: We'll provide an update as soon as we have more information about the cause and expected resolution time. Thank you for your patience as we work through this. For support, please reach out to our team and reference incident INC-670.

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Latest Updates ( sorted recent to last )
IDENTIFIED 33 minutes ago - at 01/28/2026 12:19PM

We’re investigating an issue where LinkedIn Ads instant triggers are not receiving webhook events from LinkedIn. As a result, Zaps using LinkedIn Ads triggers are not running, and new leads will not be captured until this is resolved.

Our team has identified this as an upstream issue with LinkedIn and has engaged LinkedIn Developer Support. There’s no action required on your end at this time.

We’ll share another update as soon as we have more information.

Start time: January 27, 2026 at 8:21 UTC

INVESTIGATING about 1 hour ago - at 01/28/2026 11:33AM

Update: Our team has confirmed this is an upstream issue originating from LinkedIn's side, affecting all LinkedIn Ads triggers.

We will provide further updates as soon as possible.

For support, please reach out to our team and reference incident INC-670.

INVESTIGATING about 2 hours ago - at 01/28/2026 11:20AM

Update: Our team has confirmed this is an upstream issue originating from LinkedIn's side. We have notified LinkedIn's support team and are actively monitoring the situation while awaiting their response.

INVESTIGATING about 3 hours ago - at 01/28/2026 10:07AM

We are currently investigating an issue affecting the LinkedIn Ads "New Lead Gen Form Response (Sponsored content)" trigger.

Customers using this trigger are experiencing delays or failures in their Zaps firing as expected.

What's happening: The webhook notifications that power this trigger are not being received, which prevents connected Zaps from executing automatically.

What we're doing: Our integrations engineering team is actively investigating the root cause. We've confirmed the issue is isolated to this specific trigger and have ruled out common account-level issues through standard troubleshooting steps.

Current impact: Multiple customers have reported this issue. We're working to understand the full scope and timeline for resolution.

Next steps: We'll provide an update as soon as we have more information about the cause and expected resolution time.

Thank you for your patience as we work through this.

For support, please reach out to our team and reference incident INC-670.

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