Outage in Zapier
AI by Zapier steps in Zaps with transcribe action running into an error
Resolved Minor
February 24, 2026 - Started about 10 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
The Transcribe action in AI by Zapier experienced failures for approximately 5 hours, causing users to receive "Failed to process document with AI: fetch failed" error messages in both test and live runs. Zapier's engineering team implemented a fix and the service is now running successfully, with the team working to replay the failed runs that occurred during the outage period.
We're currently investigating an issue affecting the Transcribe action in AI by Zapier. Users who use this action see "Failed to process document with AI: fetch failed" error message.
Our engineering team is actively investigating the root cause. We will provide updates as soon as we have more information.
If you need help, please contact Support: https://zapier.com/app/get-help
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 02/24/2026 03:18AM
Between approximately 10:00PM UTC on Feb 23 and 3:20 AM UTC on February 24, users experienced errors when using the Transcribe action in AI by Zapier. The action returned the error "Failed to process document with AI: fetch failed" in both test and live runs.
A fix has been implemented, and this action is running successfully again. We're now attempting to replay the errored runs that happened during this period.
We will continue monitoring and post a final update within 24 hours. If anything seems off, contact Support by clicking above or go to: https://zapier.com/app/get-help
INVESTIGATING
about 10 hours ago - at 02/24/2026 02:52AM
We're currently investigating an issue affecting the Transcribe action in AI by Zapier. Users who use this action see "Failed to process document with AI: fetch failed" error message.
Our engineering team is actively investigating the root cause. We will provide updates as soon as we have more information.
If you need help, please contact Support: https://zapier.com/app/get-help
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