Outage in Zapier

Copilot intermittently not responding in the Editor

Resolved Minor

March 11, 2026 - Started about 23 hours ago - Lasted 37 minutes

Incident Report

Summary AI Generated

Zapier's Copilot feature in the Editor experienced intermittent failures for 37 minutes, with users encountering "Copilot isn't responding right now" and "Connection refused" errors. The Engineering team deployed a fix and observed a decrease in Copilot errors across the platform while continuing to monitor for normal performance restoration.

Our Engineering team is aware of reports of users receiving "Copilot isn't responding right now" or "Connection refused" errors and are deploying a fix for the issue. We will continue to monitor for any abnormal responses as we roll out a fix.

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Latest Updates ( sorted recent to last )

MONITORING about 23 hours ago - at 03/11/2026 07:10PM

Our Engineering team has deployed a fix for the issue, and we're starting to see a decrease in Copilot errors across the platform.

We'll continue to monitor the issue for any sudden spike and will share an update once we see normal performance.

IDENTIFIED about 23 hours ago - at 03/11/2026 06:55PM

Our Engineering team is aware of reports of users receiving "Copilot isn't responding right now" or "Connection refused" errors and are deploying a fix for the issue.

We will continue to monitor for any abnormal responses as we roll out a fix.

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