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Outage in Zapier

Intermittent failures across tasks due to exhausted db connections for developercli

Resolved Minor
March 26, 2026 - Started 22 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Between March 24-26, 2026, Zapier experienced intermittent task failures affecting some Zaps due to exhausted database connections in their developercli service. The issue impacted a subset of customer workflows while the majority of the platform remained operational. Zapier deployed a fix to resolve the underlying connection pool issue and initiated automatic replay of affected tasks to ensure successful completion.

We‘re investigating intermittent task failures affecting some Zaps that occurred between March 24 and March 26, 2026. We have identified the root cause as exhausted database connections in our developercli service and have deployed a fix. What happened: Between March 24 at 11:02 AM UTC and March 26 at 2:04 PM UTC, some tasks failed intermittently due to exhaustion of the database connection pool. This affected a subset of customer Zaps, though the majority of our platform remained operational. Current status: The underlying issue has been resolved. We‘re currently replaying affected tasks to ensure they complete successfully. Most tasks with auto-replay enabled are being automatically reprocessed. What you may have experienced: If you use developercli-dependent Zaps, you may have seen task failures during this window. We apologize for any disruption this caused to your workflows. Next steps: We‘re completing task replays and will provide a full update once all affected tasks have been reprocessed. We do not expect any further issues. Thank you for your patience as we work through this issue. If you have any questions, please reach out to our support team - zapier.com/app/get-help "zapier.com/app/get-help": http://zapier.com/app/get-help.

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Latest Updates ( sorted recent to last )
IDENTIFIED 22 days ago - at 03/26/2026 04:33PM

We‘re investigating intermittent task failures affecting some Zaps that occurred between March 24 and March 26, 2026. We have identified the root cause as exhausted database connections in our developercli service and have deployed a fix.

What happened: Between March 24 at 11:02 AM UTC and March 26 at 2:04 PM UTC, some tasks failed intermittently due to exhaustion of the database connection pool. This affected a subset of customer Zaps, though the majority of our platform remained operational.

Current status: The underlying issue has been resolved. We‘re currently replaying affected tasks to ensure they complete successfully. Most tasks with auto-replay enabled are being automatically reprocessed.

What you may have experienced: If you use developercli-dependent Zaps, you may have seen task failures during this window. We apologize for any disruption this caused to your workflows.

Next steps: We‘re completing task replays and will provide a full update once all affected tasks have been reprocessed. We do not expect any further issues.

Thank you for your patience as we work through this issue. If you have any questions, please reach out to our support team - zapier.com/app/get-help "zapier.com/app/get-help": http://zapier.com/app/get-help.

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