Outage in Zapier
AI by Zapier action Fails with 500 error when a Knowlledge source is added
Resolved Minor
April 24, 2026 - Started 2 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Zapier's AI by Zapier service experienced 500 errors when users attempted to add knowledge sources to their AI actions. The issue affected users trying to enhance their AI automations with additional knowledge bases. The incident lasted 8.5 hours and was classified as a minor service disruption.
We are investigating an error related to AI by Zapier when adding a knowledge source. If you are experiencing this issue, you can connect with our support team here: https://zapier.com/app/get-help
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INVESTIGATING
2 days ago - at 04/24/2026 07:31PM
We are investigating an error related to AI by Zapier when adding a knowledge source. If you are experiencing this issue, you can connect with our support team here: https://zapier.com/app/get-help
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