Outage in Zapier
Customer with a large number of app restrictions cannot manage custom actions.
Resolved Minor
May 19, 2026 - Started about 13 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Zapier experienced an issue where Enterprise users with over 100 app restrictions were unable to modify or manage custom actions, receiving an error message stating "We couldn't determine whether this app is restricted. Please try again in a moment." The incident was classified as minor and was resolved after 49 minutes of monitoring by the Engineering team.
Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions.
Affected users will see the following error when viewing custom actions.
We couldn't determine whether this app is restricted. Please try again in a moment.
We'll continue to keep our customers informed as we identify the root cause and resolve the issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 05/19/2026 11:23PM
Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions.
Affected users will see the following error when viewing custom actions.
We couldn't determine whether this app is restricted. Please try again in a moment.
We'll continue to keep our customers informed as we identify the root cause and resolve the issue.
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