Outage in Zapmail

Degraded Performance – Microsoft Mailbox Creation Pipelines

Resolved Major

May 01, 2026 - Started 8 days ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.

Components affected

Zapmail Integration with Microsoft

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 05/04/2026 11:04AM

This incident has been resolved.

IDENTIFIED 5 days ago - at 05/04/2026 06:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 05/01/2026 01:45PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 05/01/2026 01:45PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 05/01/2026 01:44PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 05/01/2026 01:42PM

We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail.
- Delays in creating and activating new mailboxes
- Setup times may exceed the usual 40 minutes window

What’s NOT Impacted
- All existing mailboxes are fully operational
- Sending, receiving, exports, and integrations continue to work normally
- DNS, forwarding, and automation remain unaffected

Our team is actively investigating and working to restore normal creation times as quickly as possible.

We’ll provide updates here as progress is made.

Latest Zapmail outages

Outage – Export Delays (Google Authentication Issue) - 25 days ago

Partial Outage – Platform Downtime - about 1 month ago

Google Mailbox Creation Temporarily Delayed - about 2 months ago

Microsoft 365 Service Degradation - about 2 months ago

Microsoft Mailbox Provisioning Service Degradation - 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook