Outage in Zapmail

Degraded Performance – Google Mailbox Creation Pipelines

Resolved Minor

May 14, 2026 - Started 15 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing degraded performance affecting new google mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.

Components affected

Zapmail Integration with Google

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 05/16/2026 02:36PM

This incident has been resolved.

MONITORING 15 days ago - at 05/15/2026 06:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 15 days ago - at 05/14/2026 01:38PM

We are currently experiencing degraded performance affecting new google mailbox creation in Zapmail.
- Delays in creating and activating new mailboxes
- Setup times may exceed the usual 40 minutes window

What’s NOT Impacted
- All existing mailboxes are fully operational
- Sending, receiving, exports, and integrations continue to work normally
- DNS, forwarding, and automation remain unaffected

Our team is actively investigating and working to restore normal creation times as quickly as possible.

We’ll provide updates here as progress is made.

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