Outage in Zaptec
App access problems
Minor
February 11, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating a bug in the app where users occasionally lose access to their charger.
The issue is temporarily resolved by logging out of the app and then logging back in.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 20 hours ago - at 02/12/2026 01:33PM
The issue has been identified, and we are working on a fix.
INVESTIGATING
1 day ago - at 02/12/2026 07:49AM
We are still investigating this issue. If you are experiencing any issues with access to charging stations through the Zaptec app, please sign out and back in.
INVESTIGATING
2 days ago - at 02/11/2026 02:04PM
We are still investigating this issue.
INVESTIGATING
2 days ago - at 02/11/2026 10:50AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 02/11/2026 09:29AM
We are currently investigating a bug in the app where users occasionally lose access to their charger.
The issue is temporarily resolved by logging out of the app and then logging back in.
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