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Outage in Zaptec

Support phone disruption

Resolved Major
September 08, 2026 - Started 8 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently unable to receive phone calls to our Support department. We are investigating the issue and will provide updates as soon as more information is available. In the meantime, you can still contact us by email via help.zaptec.com.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/08/2026 01:26PM

This incident has been resolved.

MONITORING 8 days ago - at 09/08/2026 07:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 09/08/2026 07:14AM

We are currently unable to receive phone calls to our Support department.

We are investigating the issue and will provide updates as soon as more information is available.

In the meantime, you can still contact us by email via help.zaptec.com.

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