Outage in Zefort
Partial outage on my.zefort.com
Resolved Major
November 16, 2023 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
A storage volume suffered errors, causing file read or write operations to be very slow. This in turn caused the API worker pool to be exhausted, causing a high percentage of API requests to be dropped. From the users perspective, the user interface would show a lot of errors or appear to be stuck, or both.
No data has been lost, and documents sent and received via integrations have all been processed normally.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/16/2023 03:43PM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 11/16/2023 03:43PM
A storage volume suffered errors, causing file read or write operations to be very slow. This in turn caused the API worker pool to be exhausted, causing a high percentage of API requests to be dropped. From the users perspective, the user interface would show a lot of errors or appear to be stuck, or both.
No data has been lost, and documents sent and received via integrations have all been processed normally.
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