Outage in Zefort
eSeal outage - Zefort Sign affected
Resolved Minor
August 09, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
We are unable to access the Hardware Security Module (HSM) for creating cryptographic signatures for Zefort Sign. New signatures are still being recorded, but signed PDF documents cannot be finalized.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/11/2023 11:01AM
The HSM is available again. Signatures recorded during the outage are being finalized and signed documents being generated.
IDENTIFIED
over 2 years ago - at 08/11/2023 11:00AM
We are unable to access the Hardware Security Module (HSM) for creating cryptographic signatures for Zefort Sign. New signatures are still being recorded, but signed PDF documents cannot be finalized.
Latest Zefort outages
my.zefort.com unresponsive - about 1 year ago
Users may not able to access binders and contracts shared to them - about 1 year ago
Data Processing Delays - Zefort Sign and background tasks on my.zefort.com affected - over 1 year ago
Contract search returns empty results - over 1 year ago
Unscheduled downtime on my.zefort.com - about 2 years ago
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