Outage in Zendesk
Bot messages looping & repeating
Resolved Minor
July 14, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Zendesk experienced a minor incident lasting 1.5 hours in which bot messages were looping and repeating. This caused disruption to automated messaging workflows and customer interactions relying on bot functionality. The issue was resolved within the 1.5-hour window.
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