Outage in Zenefits
Help Center Down due to Coveo/AWS
Resolved Minor
December 07, 2021 - Started almost 4 years ago
Official incident page
Official incident page
Incident Report
Please be aware that we are currently experiencing issues with our Help Center related to AWS outages. We are working as quickly as possible to get this resolved, and apologize for any inconvenience this may have caused.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 12/07/2021 08:30PM
This incident has been resolved.
MONITORING
almost 4 years ago - at 12/07/2021 08:11PM
Coveo service is back online and help.zenefits.com is accessible now. We are monitoring our systems to confirm things are all fine. At this point help.zenefits.com is accessible.
IDENTIFIED
almost 4 years ago - at 12/07/2021 08:07PM
The issue has been identified as widespread outage related to AWS.
INVESTIGATING
almost 4 years ago - at 12/07/2021 07:54PM
Please be aware that we are currently experiencing issues with our Help Center related to AWS outages. We are working as quickly as possible to get this resolved, and apologize for any inconvenience this may have caused.
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