Outage in Zenefits

SMS - MFA

Resolved Minor
January 20, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue where users may not receive their SMS Multi-Factor Authentication verification code due to an outage with our partner. We are working to resolve this as quickly as possible.
Components affected
Zenefits Payroll Zenefits Performance Management Zenefits Time & Attendance Zenefits Time Off Zenefits Mobile Zenefits Benefits

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/20/2023 08:37PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 01/20/2023 06:33PM

We have identified an issue where users may not receive their SMS Multi-Factor Authentication verification code due to an outage with our partner. We are working to resolve this as quickly as possible.

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