Outage in Zenfolio

Disruption to Email Communications

Resolved Major
May 04, 2024 - Started 8 months ago - Lasted 1 day
Official incident page

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Outage Details

Our engineers are currently investigating a disruption involving email communications on Portfolio, PortfolioPlus, and ProSuite accounts. During this time, the deliverability of gallery invites, contact page messages, and order confirmation emails will be interrupted. If you have further questions, please contact our support team at support@zenfolio.com. Thank you for your patience while we work to investigate this issue.
Components affected
Zenfolio Email Communication
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/05/2024 03:20PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 05/05/2024 01:20PM

The issue has been identified with one of our email providers, and a fix is being implemented.

INVESTIGATING 8 months ago - at 05/04/2024 03:05PM

Our engineers are currently investigating a disruption involving email communications on Portfolio, PortfolioPlus, and ProSuite accounts. During this time, the deliverability of gallery invites, contact page messages, and order confirmation emails will be interrupted. If you have further questions, please contact our support team at support@zenfolio.com.

Thank you for your patience while we work to investigate this issue.

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