Outage in Zenfolio

Classic Service Interruption

Resolved Minor
March 24, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating an issue with Classic websites and back end slowness
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2025 04:31PM

After an extended monitoring period this morning, we've confirmed that system performance has continued to remain stable, and we consider this issue fully resolved.

We sincerely apologize for any inconvenience experienced during this time and greatly appreciate your patience while our engineers worked to resolve this issue.

MONITORING about 1 month ago - at 03/25/2025 01:46PM

Our team has been closely monitoring system performance throughout the overnight hours, and performance has remained stable. To ensure full stability, we'll continue monitoring the situation this morning before considering this issue fully resolved. If you encounter any further issues, please don't hesitate to reach out to our support team at support@zenfolio.com.

We greatly appreciate your understanding and patience during this time.

MONITORING about 1 month ago - at 03/24/2025 11:47PM

We have made more changes and see the performance back at normal levels. We continue to monitor the system.

INVESTIGATING about 1 month ago - at 03/24/2025 10:38PM

We are currently investigating this issue.

MONITORING about 1 month ago - at 03/24/2025 09:31PM

A new fix has been applied and we see the site performance back to normal, we will contiue to monitor.

INVESTIGATING about 1 month ago - at 03/24/2025 08:26PM

We are currently investigating more site issues

MONITORING about 1 month ago - at 03/24/2025 07:25PM

We have implemented a fix to the website issues and are monitoring the platform to make sure it continues to perform as expected.

INVESTIGATING about 1 month ago - at 03/24/2025 05:53PM

We are currently investigating an issue with Classic websites and back end slowness

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