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Outage in Zenfolio

Classic Zenfolio Slowness and Time Out Errors - Investigation Underway

Resolved Major
May 21, 2026 - Started 23 days ago - Lasted 1 day
Official incident page

Incident Report

We are aware of General Slowness and Time Out Errors currently being experienced with the Zenfolio Classic platform. Our teams are looking into it with the highest priority, and we’ll provide updates here once we have more information. Thank you for your patience and understanding while we work to resolve this.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/22/2026 05:51PM

After monitoring the fix we continue to see the Zenfolio Classic System perform as expected.

This incident is Closed

MONITORING 22 days ago - at 05/22/2026 01:36PM

Our engineering team has implemented several fixes to remedy the issues that resulted in site slowness, time out errors and upload errors. We will continue to monitor the platform for stability over the next few hours to ensure Classic continues to run at top performance.

We kindly appreciate the patience you gave us during this incident. Thank you for your support and understanding.

INVESTIGATING 23 days ago - at 05/21/2026 10:58PM

We continue to investigate the issues of general slowness, timeout errors and the Unexpected Error messgae when trying to create a gallery on the Zenfolio Classic Platform.

We will provide updates as we have more information.
Thank you for your continued patience and understanding while we work to resolve this.

INVESTIGATING 23 days ago - at 05/21/2026 03:26PM

We are aware of General Slowness and Time Out Errors currently being experienced with the Zenfolio Classic platform. Our teams are looking into it with the highest priority, and we’ll provide updates here once we have more information. Thank you for your patience and understanding while we work to resolve this.

Latest Zenfolio outages

Zenfolio Classic Slowness - about 1 month ago
Classic Platform Slowness - about 1 month ago
System Slowness - about 2 months ago

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