Outage in Zenoti

External Windows issue not affecting Zenoti services

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted 4 days
Official incident page

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Outage Details

Zenoti is aware of a major outage affecting Windows users globally following a CrowdStrike update. All our critical workflows remain available and operational. We would like to assure our customers that Zenoti is not impacted by this outage. All Zenoti services are operating normally and without interruption.
Components affected
Zenoti -AMRS19 Zenoti -AMRS16 Zenoti -AMRS17 Zenoti -AMRS18 Zenoti -AMRS14 Zenoti -CNDA01 Zenoti Stage sites Zenoti ZPay_UK Zenoti -AMRS20 Zenoti -AMRS15 Zenoti -AMRS13 Zenoti ZPay_CA Zenoti Zpay (Stripe) _ US Zenoti ZPay_AUS Zenoti -AMRS07 Zenoti -AMRS08 Zenoti -AMRS10 Zenoti -AMRS11 Zenoti -AMRS12 Zenoti -AMRS09 Zenoti -ASIA12 Zenoti -ASIA22 Zenoti -EMEA01 Zenoti -EMEA02 Zenoti -EMEA03 Zenoti -AMRS03 Zenoti -AMRS04 Zenoti -AMRS05 Zenoti -AMRS06 Zenoti -ASIA11 Zenoti -AMRS01 Zenoti -AMRS02 Zenoti ZPay_US Zenoti -ASIA01 Zenoti -ASIA02 Zenoti -ASIA03
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/23/2024 11:27AM

Zenoti's services remained operational throughout this global incident. We are closing this status page.

INVESTIGATING 5 months ago - at 07/19/2024 01:51PM

Zenoti is aware of a major outage affecting Windows users globally following a CrowdStrike update. All our critical workflows remain available and operational.

We would like to assure our customers that Zenoti is not impacted by this outage. All Zenoti services are operating normally and without interruption.

Latest Zenoti outages

AMRS06 - Delay in refreshing data for Core and Analytics Reports - 25 days ago
Thanksgiving Holiday Payout Schedule (United States) - 27 days ago
Analytics Service Degradation - about 1 month ago
AMRS13 - Delay in refreshing data for Core and Analytics Reports - about 1 month ago
Service Update for Canadian Customers (Zenoti Payments (Adyen)) - about 1 month ago

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