Outage in Zenoti
Delay in Payouts with CAD transactions
Resolved Minor
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Outage Details
Due to an external technical issue with one of our payment processing partners, a subset of customers might experience a delay in receiving their payouts with CAD transactions.
Zenoti Engineering team is engaged and working with the partner to resolve the issue. We will keep you posted as and when we receive an update.
All other Zenoti workflows are working as expected.
Components affected
Zenoti ZPay_CALatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/20/2025 07:16PM
This issue has now been resolved. Affected customers can expect to receive their payouts with a delay of 10 hours from the previously expected settlement time.
We will continue monitoring and provide any further updates, if necessary.
INVESTIGATING
4 days ago - at 05/20/2025 01:38PM
Due to an external technical issue with one of our payment processing partners, a subset of customers might experience a delay in receiving their payouts with CAD transactions.
Zenoti Engineering team is engaged and working with the partner to resolve the issue. We will keep you posted as and when we receive an update.
All other Zenoti workflows are working as expected.
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