Outage in Zenoti

ASIA22 - Delay in data refresh for core V2 reports

Resolved Minor
October 07, 2025 - Started 7 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently experiencing a latency in the data replication for our Core V2 reports. This is delaying the update of the data in the reports for the customers hosted on ASIA22. The data was last refreshed at 8:00 PM IST. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Components affected
Zenoti -ASIA22
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/08/2025 09:59AM

The issue is now resolved and all the reports are working as expected.

MONITORING 7 days ago - at 10/08/2025 09:07AM

The data in Core reports is in sync now. All the application workflows are now operational. Our team is monitoring this closely. Thank you for the patience.

IDENTIFIED 7 days ago - at 10/08/2025 04:16AM

The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

INVESTIGATING 7 days ago - at 10/07/2025 06:37PM

We are currently experiencing a latency in the data replication for our Core V2 reports. This is delaying the update of the data in the reports for the customers hosted on ASIA22. The data was last refreshed at 8:00 PM IST.

All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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