Outage in Zenoti

Zenoti Application Outage - AMRS02, ASIA02 and ASIA22

Resolved Major
October 29, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are observing a higher-than-normal response time on our monitoring systems for ASIA02, ASIA22 and AMRS02 PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/29/2025 08:47PM

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

MONITORING 5 days ago - at 10/29/2025 08:25PM

A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

IDENTIFIED 5 days ago - at 10/29/2025 08:02PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 07:41PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 07:11PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 06:43PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 06:20PM

We are still actively working on the issue and currently waiting for a fix from the Cloud provider. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 05:55PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 05:34PM

We are still actively working on the issue. At this time, there are no new updates to share, but we are continuing to monitor the situation closely and will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 05:09PM

We are still actively working on the issue with our provider and continuing to monitor the situation closely. We will post again as soon as we have more information. Thank you for your continued patience.

IDENTIFIED 5 days ago - at 10/29/2025 04:53PM

We are currently waiting for a fix from the Cloud provider and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.

IDENTIFIED 5 days ago - at 10/29/2025 04:34PM

We are currently experiencing an outage with our cloud provider, resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem, and we will continue to share updates as we have them.

INVESTIGATING 5 days ago - at 10/29/2025 04:03PM

We are observing a higher-than-normal response time on our monitoring systems for ASIA02, ASIA22 and AMRS02 PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

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