Outage in Zenoti

Intermittent Guest Search Issues

Resolved Minor

March 20, 2026 - Started about 1 month ago - Lasted 34 minutes
Official incident page

Incident Report

We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment. Our teams are actively working on identifying the problem.

Components affected

Zenoti -AMRS14 Zenoti -AMRS09 Zenoti -AMRS02 Zenoti -ASIA01 Zenoti -ASIA12 Zenoti -ASIA22 Zenoti -ASIA02 Zenoti -ASIA03

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/20/2026 01:23PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/20/2026 01:09PM

The issue has been fixed now and the team is monitoring the system for stability.

INVESTIGATING about 1 month ago - at 03/20/2026 12:59PM

We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment.

Our teams are actively working on identifying the problem.

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