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Outage in Zenoti

Intermittent Guest Search Issues

Resolved Minor
March 20, 2026 - Started 10 days ago - Lasted 34 minutes
Official incident page

Incident Report

We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment. Our teams are actively working on identifying the problem.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 03/20/2026 01:23PM

This incident has been resolved.

MONITORING 10 days ago - at 03/20/2026 01:09PM

The issue has been fixed now and the team is monitoring the system for stability.

INVESTIGATING 10 days ago - at 03/20/2026 12:59PM

We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment.

Our teams are actively working on identifying the problem.

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