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Outage in Zenoti

AMRS13 - Delay in data refresh for core and analytics reports

Resolved Minor
March 21, 2026 - Started 9 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS13. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
Components affected
Zenoti -AMRS13

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 03/23/2026 05:04PM

This incident has been resolved. All the Core and Analytics reports are reflecting latest data.

IDENTIFIED 8 days ago - at 03/22/2026 11:38AM

Replication latency has been resolved, with data replication now fully operational. However, a specific table issue persists, which may cause temporary discrepancies in Core and Analytics reports. Our team has identified the root cause and is actively implementing a fix, with resolution expected within 24 hours; we will provide updates as more information becomes available.
All other services are operating normally. Thank you for your patience.

IDENTIFIED 9 days ago - at 03/21/2026 05:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 03/21/2026 11:34AM

We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS13. All other application workflows are operating as expected.

Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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