Delay in Payout Processing (US and Canada)

We are currently experiencing a delay in payout initiation for some customers in the United States and Canada region. Payouts that are typically initiated around 1:15 AM EST on Mondays were delayed today (April 27) and initiated closer to 1:55 AM EST. Due to this delay, some payouts may have missed the Fed ACH cutoff window, resulting in deposits being deferred to the next business day (April 28, 2026). We are actively working with our payment partner (Adyen) who is currently investigating the issue. Impact - Delayed payout initiation for a subset of US and Canada accounts - Some deposits postponed to the next business day Next Update We will share more information as soon as we receive further updates from Adyen. All the Zenoti application components are working as expected without any impact.