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Outage in Zenoti

Zenoti Application Slowness- Multiple PODs

Resolved Major
July 02, 2026 - Started 15 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing a higher-than-normal response time on our monitoring systems for multiple PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 07/02/2026 12:53PM

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

IDENTIFIED 15 days ago - at 07/02/2026 12:36PM

We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.

IDENTIFIED 15 days ago - at 07/02/2026 12:21PM

We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.

IDENTIFIED 15 days ago - at 07/02/2026 12:05PM

The issue has been identified and we are working with our Cloud vendor on this. The API and ZMA services are also impacted at this time for the identified PODs. We will provide an update as soon as possible. Thank you for your patience.

IDENTIFIED 15 days ago - at 07/02/2026 11:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 07/02/2026 11:52AM

The issue has been identified and we are working with our Cloud vendor on this. We will provide an update as soon as more information is available. Thank you for your patience.

INVESTIGATING 15 days ago - at 07/02/2026 11:43AM

We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 15 days ago - at 07/02/2026 11:24AM

We are observing a higher-than-normal response time on our monitoring systems for multiple PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

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