Outage in Zenoti

Issue with report generation service - APAC01

Resolved Major

July 07, 2026 - Started 10 days ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally. Our team is actively working to resolve this and will provide updates as the situation develops.

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 07/08/2026 08:33AM

This incident has been resolved.

MONITORING 10 days ago - at 07/08/2026 06:20AM

The fix has been applied and all reports are now reflecting the latest data.

IDENTIFIED 10 days ago - at 07/08/2026 02:16AM

We continue to work to resolve this and will provide updates as the situation develops.

We apologize for any inconvenience and appreciate your patience

IDENTIFIED 10 days ago - at 07/07/2026 08:08PM

Our team has been actively working to resolve this and will provide updates as the situation develops.

We apologize for any inconvenience and appreciate your patience.

INVESTIGATING 10 days ago - at 07/07/2026 07:03PM

We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally.
Our team is actively working to resolve this and will provide updates as the situation develops.

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