Outage in Zenoti

Slowness for API Services - AMRS09

Resolved Minor

September 11, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

Components affected

Zenoti -AMRS09

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 09/11/2026 05:55PM

This incident has been resolved.

MONITORING 7 days ago - at 09/11/2026 05:17PM

We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems.

MONITORING 7 days ago - at 09/11/2026 04:21PM

We have implemented a fix for the issue. We are monitoring the systems closely.

INVESTIGATING 7 days ago - at 09/11/2026 02:52PM

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