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Outage in Zenoti

EURO01 - Issue with data refresh for core and analytics reports

Resolved Minor
September 22, 2026 - Started 17 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally. Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/22/2026 07:35PM

This incident has been resolved.

MONITORING 17 days ago - at 09/22/2026 06:32PM

The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.

INVESTIGATING 17 days ago - at 09/22/2026 03:46PM

We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.

INVESTIGATING 17 days ago - at 09/22/2026 02:13PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 09/22/2026 01:15PM

We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally.

Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.

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