Outage in Zep Software

Episode processing delayed

Resolved Minor

February 02, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers may be experiencing delayed episode ingestion. We’ve identified the issue and are working on a fix.

Components affected

Zep Software Episode Processing

Need to monitor Zep Software outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 02/02/2026 07:31PM

We've caught up on ingestion queues. This issue has been resolved.

MONITORING 14 days ago - at 02/02/2026 03:55PM

The issue has been fixed. Queues are draining and they may take an hour or two to clear. We're continuing to monitor.

IDENTIFIED 14 days ago - at 02/02/2026 03:22PM

Some customers may be experiencing delayed episode ingestion. We’ve identified the issue and are working on a fix.

Latest Zep Software outages

Elevated API errors - about 1 hour ago

Elevated latency and error rates - 6 days ago

Webapp elevated error rate - 7 days ago

Elevated API Error Rates - 12 days ago

Latency spikes on episode ingestion endpoints - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook