Outage in Zep Software
Episode processing delayed
Resolved MinorIncident Report
Some customers may be experiencing delayed episode ingestion. We’ve identified the issue and are working on a fix.
Components affected
Zep Software Episode ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 02/02/2026 07:31PM
We've caught up on ingestion queues. This issue has been resolved.
MONITORING
5 months ago - at 02/02/2026 03:55PM
The issue has been fixed. Queues are draining and they may take an hour or two to clear. We're continuing to monitor.
IDENTIFIED
5 months ago - at 02/02/2026 03:22PM
Some customers may be experiencing delayed episode ingestion. We’ve identified the issue and are working on a fix.
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