Outage in Zepto Payments
Incident Awareness Update from Zepto
Resolved MajorIncident Report
Dear customers,
We have noticed degraded performance affecting some NPP transactions.
We are investigating this as a priority and will provide further updates once available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/25/2025 02:10PM
We have received confirmation from our upstream financial institution that this issue has been resolved, and all impacted services are now operating as expected.
MONITORING
3 months ago - at 11/25/2025 01:03PM
Our upstream institution has implemented a fix on their end, NPP transactions are now being processed as normal.
We will be monitoring from our end.
INVESTIGATING
3 months ago - at 11/25/2025 12:51PM
Dear customers,
We have noticed degraded performance affecting some NPP transactions.
We are investigating this as a priority and will provide further updates once available.
Latest Zepto Payments outages
Incident Awareness Update from Zepto - 5 months ago
[External] Degraded PayTo Agreement Performance Issues - 5 months ago
Incident Awareness from Zepto - 6 months ago
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