Outage in Zepto Payments

Incident Awareness from Zepto

Resolved Minor

August 25, 2025 - Started 6 months ago - Lasted about 22 hours
Official incident page

Incident Report

Dear customers, We have noticed degraded performance with our upstream financial institution affecting some NPP payouts. We are investigating this issue with our provider as a priority and will provide further updates once available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/26/2025 01:08AM

This incident has now been resolved.

INVESTIGATING 6 months ago - at 08/25/2025 04:32AM

We are seeing intermittent degraded performance affecting NPP payments.

Our upstream financial institution is investigating the issue and will provide further updates once available.

MONITORING 6 months ago - at 08/25/2025 03:57AM

Our upstream institution has implemented a fix on their end, NPP transactions should now be processed as normal.

We will be monitoring the issue on our end.

IDENTIFIED 6 months ago - at 08/25/2025 03:33AM

Dear customers,

We have noticed degraded performance with our upstream financial institution affecting some NPP payouts.

We are investigating this issue with our provider as a priority and will provide further updates once available.

Latest Zepto Payments outages

Incident Awareness Update from Zepto - 3 months ago

[External] Service Notification from Zepto - Issues with Cloudflare - 3 months ago

Incident Awareness Update from Zepto - 5 months ago

[External] Degraded PayTo Agreement Performance Issues - 5 months ago

NPP Service Notification - Upstream Financial Institution Issue - 6 months ago

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