Outage in Zero Hash
Partial Outage on /convert_withdraw and /withdrawals Endpoints
Resolved Minor
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Outage Details
Components affected
Zero Hash Digital Asset Withdrawals Zero Hash /withdrawals Zero Hash Digital Asset DepositsLatest Updates ( sorted recent to last )
We have seen our /convert_withdraw, /withdrawals/estimate_network_fee, and /withdrawals/locked_network_fee endpoints return to normal and transactions are now processing as expected. We apologize for any inconvenience caused.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
Our MPC technology provider is currently investigating an issue that is causing a partial outage on our /convert_withdraw, /withdrawals/estimate_network_fee, and /withdrawals/locked_network_fee endpoints. During this time, delayed withdrawals will be queued to be sent on-chain automatically following issue resolution.
We apologize for the inconvenience and will share updates as soon as we can.
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