Outage in Zero Hash

Elevated Error Rate on /convert_withdrawal/rfq and /withdrawals/estimated_network_fee Endpoints

Resolved Major
July 03, 2024 - Started 6 months ago - Lasted 32 minutes
Official incident page

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Outage Details

We are investigating an issue causing a partial outage on the /convert_withdrawal/rfq and /withdrawals/estimated_network_fee endpoints. This issue is being handled with the highest priority and we will provide updates as soon as we can.
Components affected
Zero Hash /withdrawals
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/03/2024 06:43PM

Our team identified the root cause and have implemented a fix. We have seen all impacted services return to normal and are now processing as expected.

INVESTIGATING 6 months ago - at 07/03/2024 06:24PM

We are investigating an issue causing a partial outage on the /convert_withdrawal/rfq and /withdrawals/estimated_network_fee endpoints. This issue is being handled with the highest priority and we will provide updates as soon as we can.

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