Outage in Zero Hash

Elevated Error Rate on API endpoints

Resolved Major
September 03, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating an issue causing elevated error rate on our API endpoints. This issue impacts the following API calls: /liquidity/execute /convert_withdraw/execute We apologise for any inconvenience.
Components affected
Zero Hash /liquidity
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/03/2024 01:23PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/03/2024 09:09AM

The issue has been stabilised and we're actively monitoring the results.

IDENTIFIED about 1 year ago - at 09/03/2024 08:16AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 09/03/2024 07:52AM

We are investigating an issue causing elevated error rate on our API endpoints.

This issue impacts the following API calls:

/liquidity/execute
/convert_withdraw/execute

We apologise for any inconvenience.

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