Outage in Zero Hash

Intermittent Delays Processing Withdrawals

Resolved Minor
December 26, 2024 - Started 7 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is aware of an issue with our MPC provider that is causing a delay in processing withdrawals, and we are actively monitoring the situation. Withdrawals will be re-sent on-chain automatically following issue resolution.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/27/2024 12:29AM

This incident has been resolved.

MONITORING 7 days ago - at 12/26/2024 09:20PM

A fix has been implemented and we have seen transactions being processed as expected. We will continue to monitor the situation and will post a final update once impacted transactions have been confirmed on-chain.

MONITORING 7 days ago - at 12/26/2024 07:43PM

Our team is aware of an issue with our MPC provider that is causing a delay in processing withdrawals, and we are actively monitoring the situation. Withdrawals will be re-sent on-chain automatically following issue resolution.

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