500 Service Unavailable Errors Affecting Production Services

This incident has been resolved.

A fix has been implemented and we have seen an extended period of successful throughput. We are still actively monitoring the situation.

Our team is still working on the fix to bring our services back to a healthy state. We are still all-hands on this issue.

we are experiencing a degradation of services after the initial fix. We are continuing to work on getting systems back to a stable state.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are continuing to work on the resolution for this incident. The issue affects credit check for all RFQ trade executions.
There is a full outage on the below endpoints:
POST /liquidity/execute
POST /convert_withdraw/execute

There is a partial outage on the following endpoint:
POST /fund/rfq deposits are being accepted and queued. The funds will become available once the issue has been resolved.

We are continuing to work on a fix for this issue with urgent priority. While we do not have a precise ETA at this time we are hopeful that this will be resolved in the next few hours. We will continue to provide updates as soon as they are available.

We have identified the root cause, and are working towards a fix for the issue.

We are experiencing an outage across multiple endpoints. We are currently investigating the issue.