Outage in Zero Hash

Intermittent 5XX errors on Deposits and Assets Endpoints

Resolved Minor
March 18, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue causing elevated 5XX error rates on GET /Assets and GET /Deposits.
Components affected
Zero Hash /deposits
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/18/2025 08:10PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/18/2025 06:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/18/2025 05:57PM

We are continuing to work on this issue. We have identified the root cause related to a recent deployment and are working on implementing a resolution promptly.

IDENTIFIED about 2 months ago - at 03/18/2025 04:58PM

We have identified an issue causing elevated 5XX error rates on GET /Assets and GET /Deposits.

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