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Outage in Ziflow

Inability to Access Comment Attachments

Resolved Minor
March 04, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Ziflow experienced a 2.4-hour incident where users were unable to open or download files attached to review comments, affecting the Dashboard component. The issue was identified as being related to the creation of combined proofs, and the team implemented a fix to resolve the problem.

We are currently investigating reports of an issue with comment attachments.  Some users may experience an inability to open or download files attached to reviews.  We’ll provide an update within 30 minutes or sooner as more information becomes available.
Components affected
Ziflow Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2026 01:49PM

This incident has been resolved. If you continue to experience issues please contact our support team at support@ziflow.com.

IDENTIFIED about 2 months ago - at 03/04/2026 12:03PM

We’ve identified the cause of the issue affecting the creation of combined proofs.
Our team is implementing a fix now.
Next update in approximately 60 minutes.

INVESTIGATING about 2 months ago - at 03/04/2026 11:24AM

We are currently investigating reports of an issue with comment attachments. 
Some users may experience an inability to open or download files attached to reviews. 
We’ll provide an update within 30 minutes or sooner as more information becomes available.

Latest Ziflow outages

Error Combining Non-Static Proofs - about 2 months ago
Delayed Processing Speeds - about 2 months ago
Delayed Processing Speeds - 3 months ago

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