Outage in Ziflow

Error Combining Non-Static Proofs

Resolved Minor

March 04, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Ziflow experienced a 2-hour incident where users encountered errors when attempting to combine non-static files (GIFs, videos) into combined proofs, affecting the Dashboard component. The team identified the root cause as an issue with comment attachments and implemented a fix, resolving the incident and advising users to refresh their browsers to see updates.

We are currently investigating reports of an issue affecting the creation of combined proofs. Some users may experience an error when attempting to combine non-static files (such as GIFs, videos). We’ll provide an update within 30 minutes or sooner as more information becomes available.

Components affected

Ziflow Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/04/2026 01:33PM

This incident has been resolved. Please be sure to refresh you browser to see updates.
If you continue to experience issues please notify our support team at support@ziflow.com.

IDENTIFIED 5 days ago - at 03/04/2026 12:01PM

We’ve identified the cause of the issue affecting comment attachments.
Our team is implementing a fix now.
Next update in approximately 60 minutes.

INVESTIGATING 5 days ago - at 03/04/2026 11:36AM

We are currently investigating reports of an issue affecting the creation of combined proofs.
Some users may experience an error when attempting to combine non-static files (such as GIFs, videos).
We’ll provide an update within 30 minutes or sooner as more information becomes available.

Latest Ziflow outages

Inability to Access Comment Attachments - 5 days ago

Issues with Proof Notification Delivery - 10 days ago

Delayed Processing Speeds - 10 days ago

Delayed Processing Speeds - 2 months ago

Flow slowness, Intake forms not processing - 4 months ago

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